Terms of service

Last updated: 01/11/2025

Welcome to The Velora.
By accessing or using our website the-velora.com (the “Site”), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

General Conditions

By using this Site, you confirm that you are at least the age of majority in your state or country of residence.
We reserve the right to refuse service to anyone for any reason at any time.

Products & Services

We are a retail online store offering women’s clothing.
All product descriptions, prices, and availability are subject to change without notice.

We make every effort to display products accurately, but we do not guarantee that colors or details shown on your screen will be exact.

Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer or per order

  • Cancel orders suspected of fraud or misuse

Payments are processed securely through third-party payment providers. We do not store payment card details.

Shipping & Delivery

Shipping times are estimates and may vary depending on location, carrier delays, or external factors beyond our control.

We are not responsible for delays caused by shipping carriers or incorrect address information provided by the customer.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy, which is available on our website.
Please review that policy before making a purchase.

Intellectual Property

All content on this Site, including text, images, logos, and design, is the property of The Velora or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Site or products, to the fullest extent permitted by law.

All products are provided “as is” and “as available.”

User Conduct

You agree not to:

  • Use the Site for unlawful purposes

  • Violate any applicable laws or regulations

  • Transmit malicious code or harmful software

  • Interfere with the security or operation of the Site

Third-Party Services

Our Site may include links or services provided by third parties.
We are not responsible for the content, policies, or practices of third-party websites or services.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the Site.

Contact Information

For questions about these Terms & Conditions, please contact us:

Email: support@the-velora.com
Business Location: United States